Spirit Softworks can analyze the task domains and business activities that your digital products support. A thorough task analysis is essential to preventing workflow design errors that could be very costly to repair later in a development cycle. By analyzing user research data, Spirit can identify

• goals that your target users need to accomplish—particularly the goals of a product’s primary and secondary personas
• what tasks your target users currently perform to achieve those goals
• how your target users currently perform their tasks—regardless of whether they currently use a digital product to do so
• your target users’ mental models of their tasks
• sequences in which your target users perform their tasks
• high-priority tasks that are
• frequently performed
• important to users’ achieving their primary goals
• your target users’ current step-by-step procedures, or workflows, for their high-priority tasks
• your target users’ information needs

Benefits of Task Analysis

The task analyses that we provide for your products allow Spirit to

• discover what tasks your products must support
• refine or redefine the workflows for your target users’ high-priority tasks to improve their efficiency or better support users’ goals
• determine what information needs your products must address
• determine the appropriate scope of your products’ feature sets
• design new workflows, interactions, and layouts for visual interfaces